ERP and Systems Analyst

Job Title: ERP and Systems Analyst

Company: One Stop Systems, Inc. (NASDAQ: OSS)

Headquarters Location: Escondido/San Diego, CA

Why Join Us? At One Stop Systems, we are committed to innovation and excellence. Join our team and contribute to cutting-edge projects in a dynamic and supportive environment.

Company Overview:

One Stop Systems, Inc. (Nasdaq: OSS) is a San Diego-based publicly traded technology company and global leader in enterprise class compute solutions for AI/ML, sensor fusion, and autonomy at the demanding ‘edge.’ OSS designs and manufactures the highest performance compute and storage products that enable these rugged AI, sensor fusion and autonomous mobile capabilities without compromise. These hardware and software platforms bring the latest enterprise class data center performance and technology to the harsh and challenging applications, whether they are on land, sea or in the air.

OSS products include ruggedized servers, compute accelerators, flash storage arrays, and storage acceleration software. These specialized rugged and compact products are used across multiple industries and applications, including commercial  autonomous applications, as well as aircraft, drones, ships, and vehicles within the defense industry.

The company has annual sales in excess of $60 million, is profitable, cash flow positive, enjoys a solid cash position without domestic debt and has target growth plans in excess of 20% a year.  Our markets have significant tail winds being driven by the high priority within the DOD to add AI and/or Autonomous capabilities throughout the military theater as well as strong economic pull within the commercial segment. The market opportunity for OSS types of products is expected to grow to over $2 billion in size.

Compensation & Benefits:

• Annual salary ranges from $100,000 to $120,000
• Potential for Stock Equity
• 401K Matching
• Competitive Benefits Package including Medical, Dental, and Vision
• Three weeks of PTO
• 11 Paid Holidays
• Hybrid

Position Overview:

The ERP and Systems Analyst is the strategic bridge between our business operations and our technology infrastructure. In this role, you will be the primary gatekeeper, administrator, and optimization expert for our Enterprise Resource Planning (ERP) platform and interconnected core business systems. You will collaborate closely with departmental leaders (Finance, Supply Chain, HR, and Operations) to translate complex business requirements into scalable technical solutions, ensure data integrity, and drive continuous improvement across our digital ecosystem.

Supervisor Responsibility: None.

Reporting Relationships: The ERP and Systems Analyst report to the CFO. 

Duties and Responsibilities:

ERP Management & Configuration

• System Administration: Serve as the primary administrator for the ERP platform, managing user roles, security permissions, system configurations, and routine maintenance.
• Business Analysis & Scoping: Partner with cross-functional teams to analyze current business workflows, identify inefficiencies, and design/implement system enhancements.
• Testing & Deployment: Lead user acceptance testing (UAT), map out patch updates, and manage the deployment of new modules or system upgrades to ensure zero operational downtime.

2. Systems Integration & Data Architecture

• Data Pipeline Management: Oversee and troubleshoot the data flow and integrations between the core ERP and peripheral systems (CRM, e-commerce, third-party logistics, warehouse management systems, etc.).
• Data Quality Assurance: Implement and maintain data governance standards to ensure a single, accurate version of truth across all platforms.
• Reporting & Analytics: Design, build, and maintain custom reports, dashboards, and automated data extracts to assist leadership with data-driven decision-making.

3. Training & Support

• Technical Support: Serve as the Tier 2/3 escalation point for system bugs, errors, and performance issues, coordinating with external vendors or development teams when necessary.
• Documentation: Maintain up-to-date documentation on system architectures, custom configurations, data flows, and standard operating procedures (SOPs).
• User Enablement: Conduct training sessions for new hires and create self-service guides to boost user adoption and system proficiency across the company.

4. Internal IT Support & Hardware Deployment

• New Hire Onboarding: Own the end-to-end hardware provisioning process. This includes physically setting up, imaging, and configuring company laptops (Mac/Windows) and accounts for all new team members.
• Local Helpdesk Escalations: Act as the friendly, go-to technical resource for local office issues, resolving routine desktop support, basic networking (Wi-Fi/printers), and software access requests.
• Asset Management: Track IT inventory, including laptops, peripherals, license keys, and hardware lifecycle scheduling.

Qualifications:

• Bachelor’s degree in Management Information Systems (MIS), Computer Science, or a related field (or equivalent practical experience).
• 3+ years of experience working explicitly in a Systems Analyst, Business Analyst, or ERP Specialist role, with past experience or a strong willingness to handle fundamental IT helpdesk duties.
• ERP Experience: Minimum 3–5 years of hands-on experience administering, configuring, or implementing major ERP platforms (e.g., Infor, NetSuite, SAP, Microsoft Dynamics 365, Oracle, or Workday).
• Data Languages & Tools: Proficient in SQL for querying databases. Experience with BI tools like Power BI or Tableau is highly preferred.
• IT Support & OS Administration: Hands-on experience configuring and troubleshooting Google/Gmail and macOS.
• Identity Management: Basic understanding of user provisioning via Google Workspace.

Competencies:

• Clear Communication Clear and effective written and verbal communication skills with the ability to deliver the appropriate level of detail.
• Develop Relationships Has the ability to develop relationships with co-workers and to contribute to group solutions.
• Good Judgement Exercises good business judgment and makes good decisions and notifies management of issues and concerns.
• Positive Attitude Positive attitude with ability to work independently as well as collaboratively across all departments within the OSS Company.
• Budget Works with the company's budgetary guidelines while minimizing expenses and maximizing cost efficiency.
• Company Goals Understands Company and department goals and objectives, and how you contribute.

Physical Demands: 

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear
• Continually utilize visual acuity to read financial information and use a keyboard

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.